Refund Policy — Hostecno

Last updated: [Month, Year]

At Hostecno, we want you to feel confident with every purchase. If something isn’t right, we’re here to help.

1. Returns

You may request a return within 30 days of receiving your order.

To be eligible:

Item must be unused and in original condition
Item must be in original packaging
Proof of purchase is required

2. Refunds

Once your return is received and inspected, we will notify you of the approval status.

If approved:

Refunds will be issued to your original payment method
Processing time: 5–10 business days

3. Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect:

👉 Contact us within 48 hours of delivery
👉 Include photos or videos

We will:

Send a replacement
or
Issue a full refund

4. Non-Returnable Items

We do not accept returns for:

Used items
Items damaged by misuse
Final sale items

5. Shipping Costs

Original shipping costs are non-refundable
Return shipping may be the responsibility of the customer unless the item is defective or incorrect

6. Order Cancellations

Orders can be canceled within 12 hours of purchase.

After this window, the order may already be processed and cannot be canceled.

7. Delayed or Missing Orders

If your order has not arrived within the estimated delivery time:

👉 Contact us and we will assist you
👉 Solutions may include replacement or refund depending on the situation

8. Contact Us

For any return or refund request, contact:

📧 info@hostecno.com
📞 +1 813-5445325

Refund Policy — Hostecno